Service News

Storage Server Reboot [Resolved]

[00:55] Dear Members - a storage server is currently being rebooted to bring the service back online. We should be back in a few minutes.

[01:15] The server is back online and the cluster re-synchronising.

[01:30] The service is now working again, but may be slow whilst all queued email is delivered.

[01:40] Mail queues are now empty.

We apologise for any inconvenience caused.

Originally Written: 30-Sep-2011 23:57, Last Updated: 06-Nov-2014 12:29

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October 2021
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20-Oct-2015Slowed mail delivery
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August 2011
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16-Mar-20115 minute glitch [RESOLVED]
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28-Sep-2010Service Slowdown
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31-Aug-2010Website Slowdown [Resolved]
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23-Feb-2010Outbound Email Issue [Resolved]
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22-Feb-2010Client (SMTP) Sending Issues
22-Feb-2010Sunday Service Update
21-Feb-2010Phishing Email "Your Account Update"
21-Feb-2010Restore Update
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19-Feb-2010Phase 2 - Good Overnight Progress
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18-Feb-2010Emergency Forwarding Live
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18-Feb-2010Emergency Server Upgrades
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17-Feb-2010Client (SMTP sending) Issues
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01-Feb-2010General Slowness [Resolved]
January 2010
25-Jan-2010Saturday Webmail Outage [Resolved]
21-Jan-2010Webmail Outage [Resolved]
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25-Nov-2009Morning Partial Outage - 06:00 - 08:30
24-Nov-2009Service Outage 17:10 Tuesday 24th Nov
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05-Nov-2009IMAP/POP Connectivity for Webmail PLUS accounts
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August 2009
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20-Aug-2009[Completed] System Maintenance at 12:00
19-Aug-2009Service Restored
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July 2009
27-Jul-2009[Resolved] Login Temporarily Offline / Authentication Failed
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01-Jun-2009Web Server Issues
May 2009
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April 2009
30-Apr-2009Incoming Email Deferred [Resolved]
16-Apr-2009Temporary IMAP Problem [Resolved]
09-Apr-2009Login offline
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March 2009
04-Mar-2009Database Blocked on one Webserver
February 2009
28-Feb-2009Logging-in Problems
21-Feb-2009Yahoo Sending Delays
10-Feb-2009Problem Identified and Resolved
10-Feb-2009Intermittent Errors
January 2009
29-Jan-2009Mail delivery issue
20-Jan-2009Recognising Phishing Scams
16-Jan-2009Service Restored
16-Jan-2009Service Offline
02-Jan-2009HAPPY NEW YEAR!
December 2008
15-Dec-2008SMTP (sending) Connections Improved
13-Dec-2008System Stable
13-Dec-2008Temporary Restore
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21-Nov-2008Online
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21-Nov-2008Connectivity Issue
07-Nov-2008New Subscription Packages!
October 2008
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20-Oct-2008Queue clearing
20-Oct-2008Inbound Delays
14-Oct-2008Inbound Messages Delay
September 2008
25-Sep-2008New User Issues
25-Sep-2008Service back to normal
25-Sep-2008Some Service Issues
August 2008
14-Aug-2008Service fully restored
13-Aug-2008Service intermittent 01:00am to 04:00am
13-Aug-2008Service Restored
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08-Aug-2008Helpdesk Delays
July 2008
25-Jul-2008Email Service Restored
18-Jul-2008Inbound Mail Delay - 2pm-5pm
16-Jul-2008AntiSpam Upgrade - Greylisting Now Available
June 2008
27-Jun-2008Inbound Mail Delay - Resolved
09-Jun-2008SMTP Re-enabled
09-Jun-2008External SMTP Temporarily Disabled
08-Jun-2008Spam flood stopped
08-Jun-2008Mail Delays - Spam Attack
02-Jun-2008Servers Online
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May 2008
28-May-2008System Online
28-May-2008System Down Update
28-May-2008Service Temporarily Unavailable
23-May-2008Intermittent Email Service 25/05/2008- 26/05/2008
21-May-2008Email Downtime
10-May-2008Email Queue Cleared
10-May-2008Email Delays
07-May-2008Logins Restored
07-May-2008Logins Offline
April 2008
21-Apr-2008Trash Folder: Automatic Purging
15-Apr-2008Secure mail client login fixed
07-Apr-2008Webmail: New Feature Unread Email View
07-Apr-2008Webmail: Resuming HTML Drafts Fixed
March 2008
27-Mar-2008Webmail: HTML Formatting Fixed
19-Mar-2008Inbound Email Delay
January 2008
28-Jan-2008Client Access Restored
28-Jan-2008Client Access
22-Jan-2008Responsiveness increased
22-Jan-2008Webmail Responsiveness
14-Jan-2008Webmail Attachments/Calendars
09-Jan-2008Power Issues Update
09-Jan-2008Power Issue
December 2007
30-Dec-2007Check your Junk Folder
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20-Dec-2007SSL Certificate Updated
20-Dec-2007Secure Webmail Certificate
04-Dec-2007Disk status confirmed
04-Dec-2007Operational
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03-Dec-2007Server issues update
03-Dec-2007Morning Service Interruptions
02-Dec-2007Delayed Inbound Mail
November 2007
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29-Nov-2007Size Column
20-Nov-2007Update: Address Auto-Complete
06-Nov-2007FIX: Safari Missing Folder Pane
06-Nov-2007BUGFIX: Deleting with preview pane off
05-Nov-2007'Cancel' Button Added
October 2007
31-Oct-2007"You must be logged in" error fixed
23-Oct-2007White Colour Theme
21-Oct-2007Old Webmail Link
19-Oct-2007Webmail Fix: Reply in New Window
19-Oct-2007Latest Webmail Fixes
18-Oct-2007Webmail feedback
18-Oct-2007New Webmail Live
17-Oct-2007IMPORTANT: Webmail Update
13-Oct-2007Webmail Timeouts Fixed
03-Oct-2007Oct 6th Network Maintenence
September 2007
17-Sep-2007Database Update Scheduled
10-Sep-2007Spam filtering efficiency
05-Sep-2007Spam filter service restored
05-Sep-2007Spam Filter restoration in progress
04-Sep-2007Mail Filter Latest Update
04-Sep-2007Mail Filter Override
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August 2007
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15-Aug-2007Network Maintenence Scheduled 18/08/07
July 2007
25-Jul-2007Bugfix: Secure Signout
23-Jul-2007Brief SMTP Service Outage
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09-Jul-2007FTP service maintenance
06-Jul-2007Secure Webmail Quicksave Restored
06-Jul-2007FTP Service Maintenence
05-Jul-2007Secure Website Access Maintenence
June 2007
27-Jun-2007Upstream Provider Maintenence
22-Jun-2007Server Maintenence
22-Jun-2007Alert: "Ecard from Family Member" Emails
06-Jun-2007SPAM Filtering Name Change
May 2007
25-May-2007Quota Limit Enforcement
23-May-2007RSS Feed
12-May-2007Planned Network Maintenence
09-May-2007Bugfix: Foreign Character Attachments
06-May-2007Attachments with Foreign Characters in the Filename
April 2007
26-Apr-2007BT Internet SMTP Block
24-Apr-2007System reboot
20-Apr-2007Delivered Bounced Mail
20-Apr-2007User Preferences Stable
19-Apr-2007User preferences being reset to default
17-Apr-2007Intermittent Mail Client Access [Resolved]
13-Apr-2007System update
March 2007
22-Mar-2007Scheduled Maintenance - Completed
08-Mar-2007Extraordinary maintenance
08-Mar-2007Brief Outage 8th March
February 2007
28-Feb-2007Server Performance Directors Report
28-Feb-2007Server stable
27-Feb-2007RSS Feed Available
27-Feb-2007Partial Access Available
27-Feb-2007Update
27-Feb-2007Server Temporarily Unavailable
26-Feb-2007Emergency Maintenence Scheduled
25-Feb-2007Account Migration Complete!
03-Feb-2007Database Connection Limit
03-Feb-2007Maintenence Complete
03-Feb-2007Webmail
03-Feb-2007Webmail
02-Feb-2007Maintenence in Progress
January 2007
31-Jan-2007Webmail recovering
31-Jan-2007Further Update
31-Jan-2007Update
31-Jan-2007Webmail Outage 2
31-Jan-2007Access restored
31-Jan-2007Webmail Outage (Preferences Database)
30-Jan-2007Planned Downtime
15-Jan-2007Scheduled partial downtime
December 2006
28-Dec-2006Webmail Up
28-Dec-2006Webmail Database
22-Dec-2006Billing system passwords
20-Dec-2006Webmail restored
19-Dec-2006Webmail Access Down
19-Dec-2006Webmail restored
19-Dec-2006Webmail Sessions
04-Dec-2006Maintenance Complete
03-Dec-2006Maintenance Reminder
01-Dec-2006Maintenance Planned: Server Update
November 2006
22-Nov-2006Email Routing Update
18-Nov-2006Quotas Restoring
18-Nov-2006Maintenence Continued
18-Nov-2006Server reboot now.
15-Nov-2006Quotas Update
14-Nov-2006Quota problems
12-Nov-2006Brief Server Outage
12-Nov-2006Directors Incident Report
12-Nov-2006Service Restored
12-Nov-2006Server status
12-Nov-2006Server Logins
09-Nov-2006Mail Queues - Further News
08-Nov-2006Logins Restored
08-Nov-2006Server rebooted
08-Nov-2006Mail Delays
October 2006
10-Oct-2006Spam filter updates
September 2006
28-Sep-2006Opera - Enhanced Compose Support
28-Sep-2006Quicklogin Codes Enhanced
01-Sep-2006Secure Login Outage
August 2006
30-Aug-2006Webmail - My Account
20-Aug-2006Continuing Maintenance
20-Aug-2006Server Maintenance
18-Aug-200620 Mins Downtime
17-Aug-2006Database Restored
17-Aug-2006Webmail Database Down
15-Aug-2006New Webmail Features Day 2
15-Aug-2006Tuesday Downtime
14-Aug-2006New Webmail Features
14-Aug-2006Looping Mail Issue
11-Aug-2006Restored
11-Aug-2006Repeat Reboot
11-Aug-2006Services Restored
11-Aug-2006Server Reboot
09-Aug-2006Mail Client Users: Folder Issues
08-Aug-2006Quicksave / HTML Bugfix
04-Aug-2006Quota Increases to 100MB minimum
July 2006
31-Jul-2006Service Restored
31-Jul-2006Server Reboot
14-Jul-2006Service Resumed
14-Jul-2006Server Reboot
06-Jul-2006Feature: Quick Login Codes!
06-Jul-2006Server Online
06-Jul-2006Server Reboot
June 2006
26-Jun-2006Brief Network Outage
23-Jun-2006Scheduled Maintenence
19-Jun-2006Connection Dropped Errors Resolved
16-Jun-2006Connection Dropped Errors
12-Jun-2006Server maintenence scheduled
12-Jun-2006Mail Server Online
May 2006
23-May-2006Login Unavailable
22-May-2006Continuing Maintenence
21-May-2006Scheduled Maintenence
19-May-2006Friday Incidents
18-May-2006Drive installed, server operational
18-May-2006Drive Replacement Update
18-May-2006Emergency Maintenence Scheduled - HDD Replacement
18-May-2006Login restored
18-May-2006Mail Login Temporarily Down
03-May-2006All Operational Again
03-May-2006Primary Server Down
April 2006
20-Apr-2006ALERT: "secure.aluminati.net" update
18-Apr-2006ALERT: Change of secure mail server address.
March 2006
23-Mar-2006Maintenence Scheduled for 24 Mar from 6am
07-Mar-2006Downtime Incident
01-Mar-2006Reduced Size of Message Summary
February 2006
24-Feb-2006**Advanced Spam Firewall Launched!**
21-Feb-2006New Feature - Sort by Size
06-Feb-2006Account Cancelled Notices
03-Feb-2006Back to Normal
January 2006
30-Jan-2006Having Problems?
25-Jan-2006Webmail Guide
24-Jan-2006Webmail Optimisations
23-Jan-2006Slow Page Loading
23-Jan-2006NEW WEBMAIL!
22-Jan-2006Migration Work Scheduled
20-Jan-2006Planned maintenance in response to Friday issues.
18-Jan-2006Additional Downtime Report
18-Jan-20065-10 Minute UK Network Problem
16-Jan-2006Downtime Report
13-Jan-2006Tips and Tricks: Selecting from the Address book
04-Jan-2006Scheduled Maintenence on 10th Jan 06
01-Jan-2006Happy 2006!
December 2005
25-Dec-2005MERRY CHRISTMAS!
20-Dec-2005Network Issues Report
15-Dec-2005Network Latency Report
01-Dec-2005Server Efficiency Tune Up
November 2005
28-Nov-2005Server Stabilised
25-Nov-2005Reboot Report
25-Nov-2005Short notice Server Reboot
24-Nov-2005Dropped Imap Connections
23-Nov-2005Upgraded Calendars
21-Nov-2005Delayed Emails
18-Nov-2005Scheduled Maintanence
16-Nov-2005New Feature: Auto CC
15-Nov-2005More minor Maintanence
14-Nov-2005Scheduled Maintanence - Tuesday Morning between 12am - 6am
09-Nov-20052 Incidents
08-Nov-2005Mini Downtime Report
01-Nov-2005Full Service Restored
01-Nov-2005Server Reboot Fix
01-Nov-2005Investigation continues...
01-Nov-2005Sending to Local Address Issue
October 2005
31-Oct-2005"Software" Spam now filtered
28-Oct-2005Scheduled Maintanence
24-Oct-2005Spam now Autokilled
18-Oct-2005"Ultimate Online Pharm" Spam Blocked - *UPDATED INSTRUCTIONS*
11-Oct-2005Remember Login
11-Oct-2005New Feature: Trash Size Monitoring
07-Oct-2005Preferences / Options
03-Oct-2005Reboot Scheduled
01-Oct-2005Hardware Check Tonight
September 2005
27-Sep-2005Hardware Health Check - Scheduled Downtime
26-Sep-2005Evening Downtime (7:30-8:10)
26-Sep-2005Failover Status Pages
26-Sep-2005Downtime and Resolutions
20-Sep-2005English Dictionaries Consolidated
10-Sep-2005Intermittant Network Access
06-Sep-2005View Messages as HTML
06-Sep-2005Multiple Attachments Bugfix
02-Sep-2005Downtime
01-Sep-2005Brief Downtime
August 2005
29-Aug-2005Brief Downtime Report
26-Aug-2005Server Reboot Again
23-Aug-2005Server Rebooted
17-Aug-2005Spellchecker Advice
15-Aug-2005Remember Secure Login
14-Aug-2005SECURE LOGIN
12-Aug-2005Server Error Report
10-Aug-2005New Feature: Read winmail.dat files
08-Aug-2005FULL SERVICE RESTORED
08-Aug-2005Webmail Issues
06-Aug-2005Webmail Work Continuing
05-Aug-2005webmail restored
01-Aug-2005Spanish Dictionary Added
July 2005
28-Jul-2005New Spelling Dictionaries
27-Jul-2005Downtime Report (23rd July)
23-Jul-2005Intermittent Access
12-Jul-2005Server Offline (11:30am)
07-Jul-2005[SPAM] Tagging Removed
June 2005
30-Jun-2005Spoof Emails
30-Jun-2005Payment Notices
28-Jun-2005Tuesday Downtime
03-Jun-2005"Official" Emails with Attachments
May 2005
27-May-2005Registrations
26-May-200510mins Downtime
10-May-2005New Feature: Folder Sizes
07-May-2005Upgrade Tonight
06-May-2005Login Username Remembered!

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